DAFTAR isi BAB 1 Defining Marketing For The 21ST Century BAB 2 Developing Marketing Strategies and Plans BAB 3 Collecting Information and Forcasting Demand BAB 4 Conducting Marketing Research BAB 5 Creating Long-Term Loyalty Relationships BAB 6 Analyzing Consumer Markets & Business Markets BAB 7 Identifying Market Segments and Targets BOOK REVIEW Materi yang termuat dalam buku …