APA Style

Handi Irawan D.,MBA.Mcom. (2003). Indonesian Customer Satisfaction (Ed.1). Sumatera Utara: PT Elex Media Komputido.

Chicago Style

Handi Irawan D.,MBA.Mcom. Indonesian Customer Satisfaction. Ed.1 Sumatera Utara: PT Elex Media Komputido, 2003. Text.

MLA Style

Handi Irawan D.,MBA.Mcom. Indonesian Customer Satisfaction. Ed.1 Sumatera Utara: PT Elex Media Komputido, 2003. Text.

Turabian Style

Handi Irawan D.,MBA.Mcom. Indonesian Customer Satisfaction. Ed.1 Sumatera Utara: PT Elex Media Komputido, 2003. Print.